Butler – Luxury Real Estate Sales Gallery
Full Time (In Office)
Schedule: Monday – Friday 9:00am to 5:00pm
Midtown Miami/Design District Miami
Please contact: recruiting@terragroup.com
Job Overview
This position is for a Real Estate luxury living sales gallery. The ideal candidate will deliver impeccable service with a refined touch, combining exceptional hospitality with some light administrative support to ensure the smooth operation of the gallery. A minimum of 5 years of experience in fine dining and luxury hospitality is essential, along with a deep understanding of etiquette, silver service, and superior guest relations. The role will involve occasional evening events and requires flexibility to accommodate them.
Qualifications
- Minimum of 5 years of experience in fine dining service and luxury hospitality settings.
- Strong knowledge of etiquette and silver service standards.
- Excellent customer service skills and a proactive approach to anticipating needs.
- Some administrative and office skills to support day-to-day operations (minimal admin work).
- Flexibility to work some evening events as needed.
- The ability to multi-task and maintain a polished, professional demeanor always.
To submit your resume for this position, please send your resume and cover letter to: RECRUITING@TERRAGROUP.COM, and use the subject line: BUTLER
General Responsibilities
- Manage the opening and closing of the sales center daily.
- Greet clients and all visitors, offering them drinks and snacks, ensuring their comfort throughout their visit.
- Maintain the cleanliness and tidiness of the gallery, including the presentation of all areas after clients depart.
- Assisting in-house /outside catering companies with setup as needed.
- Oversee kitchen operations, ensuring it remains organized, clean, and fully stocked.
- Manage and facilitate meetings, including setup and providing service.
- Collaborate closely with the receptionist on daily sales center activities.
- Assist with minimal administrative tasks as needed.
- Assist with ordering food and beverage supplies for the office.
- Support the organization of daily and evening events at the sales center.
- Manage inventory of food, beverages, and office supplies.
- Prepare marketing materials for events and assist with delivery and logistics.
- Handle FedEx packages, including tracking and ensuring timely delivery.
- Troubleshoot minor IT issues and ensure all TV and audio systems are operational.
- Manage the house car, ensuring it remains clean and ready for use.
- Conduct daily walkthroughs of the gallery’s exterior to ensure an immaculate presentation.
- Oversee valet operations to ensure seamless guest arrivals and departures.
- Work closely with monthly vendors to maintain quality and consistency.
- Maintain an organized supply room, ensuring marketing materials and beverages (including liquor) are always in order.